Terms & Conditions
Any agreement between you and Hurriyyatee is made on these Terms and Conditions to the exclusion of all other terms and conditions.
DEFINITIONS
An order quote not accepted within seven (7) business days is subject to price changes.
ORDER CANCELLATION
Once an order is approved by the client, it may not be cancelled or modified including, but not limited to, artwork changes, garment sizes, quantities, and personalization.
EXPERIMENTAL WORK
Experimental work done by Hurriyyatee by the client’s request, such as sketches, drawings, composition, screen, presswork, and materials, will remain the exclusive property of Hurriyyatee and charges depend on complexity of request. Use of the preparatory work or ideas obtained from the preparatory work is prohibited except upon compensation to be determined by Hurriyyatee and agreed upon in writing.
PREPARATORY WORK
Preparatory work done by Hurriyyatee by the client’s request including, but not limited to, sketches, copy, and dummies, will remain the exclusive property of Hurriyyatee. Use of the preparatory work or ideas obtained from the preparatory work is prohibited except upon compensation to be determined by Hurriyyatee and agreed upon in writing.
CUSTOMER SUPPLIED ARTWORK
Artwork, type, copy, screens, negatives, positives, colour separations, and other items when supplied by Hurriyyatee will remain the exclusive property of Hurriyyatee except upon compensation to be determined by Hurriyyatee and agreed upon in writing.
ALTERATIONS
Alterations represent work performed in addition to the original specifications. Any additional work will be charged at current rates and agreed upon in writing.
PROOFS
Proof approvals and revisions are to be communicated through email or via WhatsApp. For an order to enter production the following business day, proof approval is required before 3:00pm EST, Monday – Friday, excluding holidays.
If revised proofs are desired, a written request must be made when proofs are received.Â
Hurriyyatee regrets any errors that may go through production undetected. Hurriyyatee cannot be held responsible for errors if the word, design, or logo is printer as per the client’s approval or if changes are communicated verbally.
COLOUR PROOFING
Due to differences in equipment, garments, inks, and other conditions between colour proofing and production pressroom operations, a reasonable variation in colour between colour proofs and completed order will constitute acceptable delivery.
SHIPPING & DELIVERY
Hurriyyatee does not assume liability for any delays with couriers and cannot provide refunds or discounts as a result of courier delays. Hurriyyatee can only guarantee that the client’s order has left the Hurriyyatee premises on time. The price quoted is for a single shipment, without storage, F.O.B., local client’s place of business or F.O.B. Hurriyyatee platform for out-of-town clients, unless otherwise specified. Proposals are based on continuous and uninterrupted delivery of completed orders, unless specifications distinctly state otherwise.
RETURNS INFORMATION
We are so confident in the product we provide that we also guarantee our quality of printing and embroidery is free from any defect or misprints. But of course, sometimes mistakes do happen. We will provide a full refund on any stained, damaged or incomplete garments. If your order does not resemble (within a reasonable limit) the digital proofs we provide you, we will re-do your order at no charge, provided that the original garments are returned within 30 days.
GENERAL WARRANTY
Hurriyyatee shall disclaim any and all express or implied warranties of merchandise or warranty of fitness for a particular purpose. Although Hurriyyatee uses quality materials, due to the wide variation in laundering conditions and detergents, Hurriyyatee does not guarantee against any fading or shrinkage of garments during laundering. Any claims against your order must be made within 7 days of receipt. No exchanges, refunds, or compensation beyond 7 days will be accepted.
General Terms
Hurriyyatee strongly urges clients to leave some room between the time their order is placed and the time they require the order to be ready or in-hand. Although our general order completion time is within 7-10 business days of proof approval on most products, delays in proofing, courier delivery, and other uncontrollable events can occur. No order is considered placed until all related order information including, but not limited to, artwork and confirmation and payment. Once an order is placed, it cannot be modified.
